Conditions & General Information: The conditions below form the basis between you and The Golf Travel Group (the Company). When you contact the Company to book your tour, you appoint them to act as your agent to obtain the requested services for you. When they have done so, and you have confirmed the booking and paid the deposit, they will accept responsibility for providing your vacation from that point, onwards. No employee or representative of the Company has the authority to change these conditions or information. This Agreement shall be governed by the substantive laws of the State of Florida. The parties irrevocably agree that any judicial proceedings relating to this agreement will be filed in a court of competent jurisdiction within Seminole County, State of Florida, United States of America.
Deposit & Final Payment: Schedules of deposit and final payment can vary by program, and are detailed in the reservations material of the applicable program.
Cancellation: Notification of cancellation by a client must be forwarded in writing to The Golf Travel Group. Cancellation charges vary dependent on the travel package purchased. The schedule of cancellation charges for various packages are listed in each tour reservation. No refund will be made for unused portions of a travel package.
Car Rental: On independent tours with a rental car, all drivers must be over 25 years of age, and in some destinations under 74.
Air Travel: Air travel is not included as part of our tour inclusions and is to be purchased separately by each traveler or their travel agent.
Documentation: For US citizens, a current passport is required for overseas travel. A Visa may also be required for some destinations, please check with the US State Department regarding Visa requirements. Citizens of other countries should check with the appropriate Embassy.
Changes: An administrative fee of $50.00 per change per person will be charged for changes requested by client or travel agent after deposit has been received and confirmation issued. In most cases, changes cannot be made less than 60 days before travel.
Name Changes: In the event you wish to change the name of one of the golfers previously confirmed on a trip, the following per person charge shall apply — a charge of $50 plus any applicable nonrefundable deposits paid to golf clubs which prohibit transfer of deposits.
Golf Handicaps: Many golf clubs require visitors to show handicap cards. While this is not particularly common we strongly recommend you travel with a handicap card, and accept no responsibility if you do not and are subsequently denied golf. Certain clubs also place maximum handicap restrictions on visitors. If your handicap is greater than 24 (men) or 36 (ladies) please notify us in order we can discuss which clubs may have relevant restrictions. Also, please note that The Golf Travel Group can accept no responsibility for the playing conditions of any golf courses, including changes caused by course maintenance or weather conditions.
Responsibility: The Golf Travel Group, as the tour operator, and its selling agents act only as agents in securing and booking the hotel accommodations and other land tour services provided. The Golf Travel Group and its selling agents assume and accept no liability for injury, loss, damage, accident. delay, changes or inconvenience caused by: any force majeure — health risks — reason of war or threat of war — riots — civil strife — terrorist activity — industrial disputes — acts, omission, neglect, delay or default of any person engaged in providing any tour services including transportation and accommodation — technical problems to transport — closure or congestion of airports or ports — building work — extended hotel closure — cancellations or changes of schedules by airlines — interruption or failure of public utilities outside the control of the hotel and similar events beyond our control, including storms, tempests and hurricanes.
If any tour service or its reasonable equivalent is not provided due to events beyond the reasonable control of The Golf Travel Group, the company will make an appropriate refund of that portion of the tour price covering the undelivered tour service, but it is understood that The Golf Travel Group shall have no other or further responsibility or liability either for the accuracy of any representation or the non-provision of any tour services.
The Golf Travel Group is not liable for loss, damage or theft of luggage or personal belongings, for personal injury, accident or illness on any vehicle or at any place throughout the tour.
The Golf Travel Group reserves the right to cancel a tour if circumstances so require. In the event of such, The Golf Travel Group will make a full refund to travelers of all payments received in respect of the tour. Such a refund of payments will be the full extent of The Golf Travel Group’s obligation and liability to travelers. This Agreement shall be governed by the substantive laws of the State of Florida. The parties irrevocably agree that any judicial proceedings relating to this agreement will be filed in a court of competent jurisdiction within Seminole County, Florida.
Promotional Accuracy: As far as is known all information in the promotional materials of the Company is accurate at the time of publication. The Company accept no responsibility for any omissions or errors. Where they become aware of errors which could materially affect your travel package, they will take all reasonable steps to inform you in a timely manner.
Caddies: As a free service to clients, and where available in our destinations, The Golf Travel Group will request caddies for those who wish them, however they cannot be guaranteed. If you request caddies, The Golf Travel Group will forward a request for caddies in advance of your visit. The golf clubs will make every effort to secure caddies but they are neither employed by the golf clubs nor by Golf The Travel Group. Please consult with your Golf Travel Specialist at The Golf Travel Group regarding the likelihood of accessing a caddie on your selected courses. In general the demand for caddies at most courses exceeds the availability. If a caddie is secured for you, the caddie master or another club official will inform you of the caddie charge and tipping policy.